Welcome to CityHavenStays, your premier destination for seamless hotel and casino booking experiences. Discover exclusive offers and curated stays that combine luxury accommodations with thrilling casino entertainment. Let us help you plan your perfect getaway with ease and confidence.

Introduction to Our Privacy Practices

At CityHavenStays, safeguarding your privacy and ensuring the confidentiality of your personal information are paramount. This Privacy Policy serves to clarify the categories of data we gather, how we utilize and protect this data, and the rights you possess concerning your personal details. We are committed to adhering to relevant US privacy legislation, including the California Consumer Privacy Act (CCPA), and strive to align with global privacy benchmarks wherever applicable. This document underscores our dedication to protecting your privacy and maintaining full transparency in our data handling practices.

Personal Data We Collect

We acquire personal information that you willingly provide when engaging with our Hotels or communicating with us. This may encompass your full name, electronic mail address, telephone number, and financial transaction details. Furthermore, certain data is automatically gathered through the use of cookies and comparable tracking technologies. This automatically collected information can include your Internet Protocol (IP) address, web browser type, and specifics regarding your interactions with our online platform.

How We Utilize Your Personal Information

The personal data we collect is employed to deliver and enhance our offerings, facilitate communication with you, process your transactions, and uphold our legal responsibilities. With your explicit consent, where required, we may also use your information for promotional and marketing activities. You retain the absolute right to discontinue receiving marketing communications from us at any juncture.

Sharing and Disclosure of Information

We do not engage in the sale of your personal information to third parties. Nevertheless, we may share your data with trusted third-party hotel providers who assist us in our business operations, such as payment processors and providers of email Hotels. These external partners are contractually bound to safeguard your information and are permitted to use it solely for the specific purposes we define.

Your Data Protection Rights

You are entitled to request access to your personal data, seek the correction of any inaccuracies, and, under specific conditions, request the deletion of your data. We pledge to make diligent efforts to address your requests in compliance with all applicable legal frameworks.

Data Retention Period

We will retain your personal information only for the duration necessary to fulfill the objectives outlined in this policy, unless a longer retention period is mandated or allowed by law.

Our Security Protocols

We implement robust, industry-standard security measures designed to shield your data from unauthorized access, unintended disclosure, alteration, or destruction. It is important to acknowledge, however, that no security system is entirely impregnable, and therefore, we cannot guarantee absolute data security.

Cookies and Related Technologies

Our website employs cookies to enrich the user experience, analyze site traffic patterns, and facilitate advertising endeavors. You have the option to manage your cookie preferences directly through your web browser settings. For comprehensive details, please consult our dedicated Cookie Policy, available at cookiePolicy/.

Privacy for Minors

We do not knowingly gather personal information from individuals under the age of 13. Should you suspect that we have unintentionally collected data from a child under this age, please reach out to us without delay, and we will promptly take steps to remove such information from our records.

Revisions to This Policy

This Privacy Policy may be updated periodically. Any modifications will be published on this page, accompanied by a revised effective date. We encourage you to review this policy regularly to stay informed about our data practices.

Contact Us

For any inquiries or concerns regarding this Privacy Policy or our data management procedures, please do not hesitate to contact us using the information provided below:

Email: [email protected]

Correspondence Address: 1333 East Pamela Street Eagle Mountain 84005 United States

Opt-Out and Your Choices

You have the right to control how your personal information is collected and used. Depending on your location and applicable laws, you may exercise the following opt-out choices:

• Data Sharing and Sale: You may opt out of the sale or sharing of your personal information with third parties, where applicable under laws such as the CCPA/CPRA in California or similar legislation in other jurisdictions. While we do not sell personal information in the traditional sense, some data may be shared with trusted partners to provide or improve our services.
• Cookies and Tracking: You can manage or refuse cookies and tracking technologies through your browser settings or by using the cookie consent tools provided on our website.
• Marketing Communications: You can opt out of receiving promotional emails or newsletters by following the unsubscribe link in any communication or by contacting us directly.
• Withdrawal of Consent: If you have previously provided consent to data processing, you may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights or make an opt-out request, please contact us at [email protected] or via our contact form.

Policy Effective Date: 04/19/2026